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OZDIRECT

Conditions of Use

Cancellation
 if you want to cancel the order, please to E-MAIL us within 24 hours after the order has made.
We do not accept the cancellation after 24hours. Sorry for the inconvenient.


Shipping & Returns
Please note that OzDirect does not permit the return of or offer refunds for the following products:
- A product that has been configured to your specifications
- A product that does not work with a custom theme
- Please do not send us any items you wish to return without consulting us first.

 We will not refund or accept the return of any product that does not have an accompanying Return Authorisation Notice.

If your return is not due to OzDirect's error, we will deduct shipping and handling costs from your refund. Please refer to Shipping & Returns for more information.


Problem with receive E-MAIL from us
Please note that if you use a web-based email service such as Hotmail or Yahoo Mail, this reminder may end up in your "Junk E-Mail" or "Bulk" mail folder, depending on your service and mail account settings. If you do not receive your reminder, please check all your mail folders for an email with the following details before contacting us.


Warrantee
All products are purchase direct from Australia, therefore before you make a order from us, you must first think the warrantee,  some products have no warrantee when product ship to oversea.


Shipping cost
Standard Shipping
We are using Australia Post office for the shopping, each parcel will have one number for tracking, for postage detail please refer to Australia post office web site.

OzDirect's "Postage Charge", the price maybe different from the post office, because we are including handling and package cost. the parcel  weight maybe different from actual weight, because we counting the handing and package cost. If  you are not agree the shipping cost, you shouldn't place the order, when the parcel send out, there will be no refund for  the postage.

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